Information Center Management

Whether a resource center, a clearinghouse, or a combination of the two, ESI offers highly skilled and experienced center supervisors, information specialists, publications and inventory managers, and order fulfillment clerks who employ structured processes and analytics designed to improve customer service and maximize efficiency. Through inquiry response, resource collection and management, and publication distribution, we provide information that addresses a wide range of health, social service, and educational needs. Programs we have supported assist individuals in finding weight loss, nutrition, and substance abuse treatment programs; advice on reducing trauma-related stress; and assistance for children and adolescents with special needs. Specific services include the following:

• Information and Referral
• Inventory Management and Warehousing
• Resource Collection Development
• Resource Material Development
• Database Development and Maintenance
• Outreach and Promotion
• Exhibit Development and Program Management